GraVoc Business Process Management System

The GraVoc Business Process Management System (GBPMS) is a front-end, multi-user interface to the Macola Progression series product that helps streamline your entire sales, planning, purchasing, manufacturing and shipping process. In fact, the GraVoc Macola BPM solution touches every department within your organization and uses a defined workflow engine to route your sales orders to the appropriate departments as actions from those departments are required. Each user and/or department has a job specific dashboard where sales orders are routed when they need to make decisions and initiate actions to move the sales order along throughout the organization. Users only see items in their dashboard that pertain to their particular job function and those items will remain in their dashboard until they are completed and routed to the next step in the workflow process.

The GraVoc Macola BPM solution starts with the ability to generate quotes and e-mail and/or fax them directly to your customers. The quoting engine contains the ability to calculate and use complex, special customer and/or item pricing and discount functionality. Once a purchase order is received, the quote can be converted to a sales order to eliminate retyping of the data. Once the sales order is acknowledged the rest of the workflow process kicks in to determine how to handle the items on the sales order. In this example, with the sales order for our new customer, the customer and/or sales order is not marked a “Ship Complete” order and it contains both purchased parts and manufactured parts.

Features